1. Purpose of this Policy
Please take a moment to read and understand it.
2. Who are we and what do we do
RG Consult Ltd. is a legal consultancy which provide legal and other client services in accordance with the relevant Bulgarian laws
3. How to contact us
4. What personal information do we collect
We may collect personal information from you in the course of our business, including through your use of our Site, when you contact or request information from us, when you engage our legal or other services
Our primary goal in collecting personal information from you is to help us:
To undertake these goals we may process the following personal information:
If you are an individual whose personal information is processed by us as a result of providing the Services to others (including individual clients and corporate clients) we will process a variety of different personal information depending on the Services provided.
This may include personal information relating, without limitation, to any of our corporate clients' or prospective clients' officers or personnel, any opponent or vendor or purchaser personal information including personal information relating to their legal advisors, other advisors or personnel as relevant or similar.
This is a non-exhaustive list which is reflective of the varied nature of the personal information processed as part of a law firm providing legal services.
For clients and prospects, we also collect information to enable us to market our products and Services which may be of interest to you. For this purpose we collect:
5. How do we use your personal information
We may use your information for the following purposes:
We collect and maintain personal information that you voluntarily submit to us during your use of the Site and/or our Services to enable us to perform the Services.
It is necessary for us to process your information to perform our obligations in accordance with any contract that we may have with you. It is in our legitimate interest or a third party's legitimate interest to use your personal information in such a way to ensure that we provide the very best client service we can to you or others.
Our Site uses various user interfaces to allow you to request information about our Services including electronic enquiry forms and a telephone enquiry service. Contact information may be requested in each case, together with details of other personal information that is relevant to your Service enquiry. This information is used in order to enable us to respond to your requests.
It is in our legitimate interest or a third party's legitimate interest to use your personal information in such a way to ensure that we provide the very best client service we can to you or others.
6. What is our legal basis to use or process your personal information
It is necessary for us to use your personal information
To perform our obligations in accordance with any contract that we may have with you.
7. Who do we share your personal information with
We may also share personal information with a variety of the following categories of third parties as necessary:
Our Site use certain Tags, log files and other technologies of which you should be aware.
9. Third party contractors and other controllers
As mentioned above, we may appoint sub-contractor data processors as required to deliver the Services, such as, without limitation, document processing and translation services, IT systems or software providers, IT Support service providers, document and information storage providers, who will process personal information on our behalf and at our direction. We conduct an appropriate level of due diligence and put in place contractual documentation in relation to any sub-contractor to ensure that they process personal information appropriately and according to our legal and regulatory obligations.
10. Where do we transfer your data to
In order to provide the Services we may need to transfer your personal information to locations outside the jurisdiction in which you provide it.
11. How long do we keep your personal information for.
For visitors to the Site, we will retain relevant personal information for at least three years from the date of our last interaction with you and in compliance with our obligations under the EU General Data Protection Regulation or similar legislation around the world, or for longer if we are required to do so according to our regulatory obligations or professional indemnity obligations.
For Service provision to any client, we will retain relevant personal information for at least six years from the date of our last interaction with that client and in compliance with our obligations under the EU General Data Protection Regulation or similar legislation around the world, or for longer as we are required to do so according to our regulatory obligations or professional indemnity obligations. We may then destroy such files without further notice or liability.
If personal information is only useful for a short period e.g. for specific marketing campaigns we may delete it.
12. Confidentiality and the security of your personal information
We are committed to keeping the personal information provided to us secure and we have implemented appropriate information security policies, rules and technical measures to protect the personal information that we have under our control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss.
All of our partners, consultants and data processors (i.e. those who process your personal information on our behalf, for the purposes listed above), who have access to, and are associated with the processing of personal information, are obliged to respect the confidentiality of such personal information.
13. How to access your information and your other rights
You have the following rights in relation to the personal information we hold about you:
Please note that some of these rights may be limited where we have an overriding interest or legal obligation to continue to process the data or where data may be exempt from disclosure due to reasons of legal professional privilege or professional secrecy obligations.